Within the next 24 hours, a member of the team will reach out to you via Xbox messages and email to offer you a one hour time slot and make arrangements for a suitable time for your chosen game stats to be completed.

Please make sure the gamertag you entered is correct and check your emails, including your spam or junk folder.

Also, keep your order reference number safe, as this acts as a lifetime guarantee. If you ever need support in the future, just enter the reference number on the contact form.